Kismet Club

Kismet Club is offered at a month-to-month agreement of $27.99 per month. No contracts, just boho fun!

Perks you receive monthly

• Exclusive 20% off discount code to use as you please on our online shop 1x a month!

Code is good for 1 month, for 1x use during that month.

• FREE SHIPPING on all US, Canada + Mexico orders ALWAYS!
• FLAT RATE $20 shipping for all countries outside of the US, Canada + Mexico

Perks you receive yearly

• Annual $100 off code to our online shop on the day of your birthday. This will be provided via the email you are subscribed to this service with.

NOTE: Please remember to always check your spam and promotions folders when searching for your birthday email. Also note $100 off birthday code is applicable for 1x use per calendar and cannot be combined with other codes.

• 40% off code provided to you 1x yearly. Applicable to our online shop.

You will be provided this code upon your FIRST sign-up and then as a surprise 1x yearly thereafter for as long as you are an active member of the program.

Note: this code will be good for 1x use during a calendar year.

Perks you receive once per lifetime

• An exclusive boho welcome box sent to you upon your first sign-up, valued at $50+!

The big question we all want to know when signing up for a subscription, so let’s break down your perks vs your membership costs! 

1: Monthly membership cost of $27.99/mo.

2: Your monthly discount is 20% which could save you up to the cost of your monthly membership fee alone with the money saved here depending on what you snag! 

3: Your 1x first sign-up welcome box is valued at $50+.

4: Your yearly birthday gift is valued at $100.

5: Average shipping costs without Kismet Club are…

• Between $5-$15 per domestic order. 
• Between $10 - $30 for Canadian orders. 
• Between $20 - $100+ for International orders. 

With Kismet Club you are getting FREE shipping for U.S, Canada and Mexico + FLAT RATE $20 shipping for rest of world on EVERY order! 

6: You get a 40% off discount at sign-up and 1x yearly thereafter. 

So if you are shopping at KB the Kismet Club is DEFINITELY going to be saving you money between discounts and shipping costs alone… along with spoiling you a little extra on top of it all too!

When checking out with your Kismet Club membership, if you choose to do so through ShopPay then you will need to ENSURE you are signing up to Kismet Club with the same email that is LINKED to your ShopPay account, or otherwise it will confuse the system about what email you are signing up under. 

When checking out to purchase an item via ShopPay also ensure that the email on your Kismet Club membership and ShopPay are the same to avoid any issues with the system recognizing that you are eligible for Kismet Club shipping perks etc… 

1: If you don't receive your welcome email within 24 hours of sign up please email support@kanthabae.com so we can peek at it for you! 

Before you reach out ensure to peek at your "Spam" and "Promotions" folders and search for "Kismet Club" in your inbox to ensure it isn't hiding anywhere strange!

2:  If you don’t receive your birthday email within 24 hours after the date of your birthday then please email support@kanthabae.com. 

Before you reach out, ensure to peek at your "Spam" and "Promotions" folders and search for "Kismet Club" and/or "Birthday" in your inbox to ensure it isn't hiding anywhere strange!

2:  If you don’t receive your monthly discount email within 72 hours after the FIRST of the month then please email support@kanthabae.com. 

Before you reach out ensure to peek at your "Spam" and "Promotions" folders and search for "Kismet Club" in your inbox to ensure it isn't hiding anywhere strange!

No, welcome gifts and your sign up 40% off discounts are a one time thing, BUT you will get a 40% off discount 1x a year along with all the other AMAZING perks listed in the above FAQs to say THANK YOU and still ensure you’re getting lots love! 

With a Kismet Club membership international shipping rates are…

• FLAT RATE $20 for international (excluding Canada + Mexico, see below)
• CANADA + MEXICO gets FREE shipping along with the U.S.

This unique promo code will be emailed (possibly texted if you are opted into our SMS program) to you on, or around the FIRST each month (allow up to 72 hours for the email to come through) and it will be valid until the END of that CURRENT month before expiring. Once expired it will then be replaced by a new monthly discount code (assuming your Kismet membership remains active)

As a note for CHECKING OUT with your code, please make sure you’re logged in with the email that you signed up for the Kismet Club under in order to ensure your unique Kismet discount code works properly.

At this time, combining discount codes is not something we offer. It is actually also a Shopify limitation, as the Shopify platform will not allow for the use of multiple discounts on one order.

For quality assurance purposes, welcome packages will begin fufillment after five concurrent days of active membership.

Once your welcome gift has been fufilled it will take between 7-14 days from the date of sign up!

If you have not received it within 20 business days just shoot us an email and we’ll be happy to check… support@kanthabae.com.

You will get an email on your birthday with instructions on how to claim your birthday gift card. 

Allow up to 24-72 hours of the day of your birthday for this email to come through. 

If you do not see the email please ensure you are looking under the correct email inbox (the one you are subscribed to Kismet Club through) and to check your promotions/spam folders. 

If you still cannot locate the email after following the above instructions email us, support@kanthabae.com and we will be happy to assist!

You can manage your subscription at any time via your online account! You can access this account by clicking the "person" icon at the top of the page, signing into the account your Kismet Club membership is under and then clicking manage memberships.

If you wish to cancel your subscription please do so by at least 5p the day before it is set for renewal. If you are experiencing difficulties and need to email in order to cancel please do so 3 days before your subscription is set for renewal.

If you face any issues updating your subscription, reach out to us at support@kanthabae.com and we will be happy to assist. 

We understand sometimes you can forget to cancel so for that we have a short grace period to request a refund. You have 24 hours from the time the membership was charged to your card to request a refund. PLEASE NOTE: This is ONLY applicable if you have not used any of your perks during the 24 hour period.

If it exceeds 24 hours or you have taken advantage of any perks such as your code, free shipping on an order(s) or birthday present during that time please understand that we cannot under any circumstances issue a refund.  

Our 24 hour grace period is the only exception to refunds at this time. You can always cancel your membership at any time, but after 24 hours or taking advantage of your perks you will not be eligible for reimbursement. 

If you are not eligible for a refund your membership will continue to be active until its renewal date, when the cancellation takes effect. 

If you have any questions, or need to submit a refund request for this please email support@kanthabae.com. 

At this time all of our Kismet Club benefits are only applicable to our ONLINE store. This means that you cannot use your perks in our retail store, our live sale shopping experience, live from the retail, or as a wholesale customer. 

However, stay tuned and make sure you’re signed up our email + SMS lists for fun things exclusive to our retail, live from the retail, live sale and wholesale platforms!

We always love gathering feedback from our community and you can submit yours at any time via our feedback form here. 

Please note, we do not send email replies addressing the feedback provided but know that every time a submission is made our team carefully reviews it and truly takes your feedback into consideration as we continue to walk this journey as a small biz.

For sure, they are available to read at any time here!