Subscription Service Terms and Conditions

Monthly Subscription:  By purchasing a monthly subscription, you agree to an initial and recurring monthly subscription fee at the current monthly subscriptions rate, you accept responsibility for all recurring charges until you cancel your subscription and you agree to and  and accept the subscription perks provided to you at sign up. You may cancel your monthly subscription at any time, subject to the terms of our cancellation policy.

Automatic Monthly Renewal Terms:  Once you subscribe, Kantha Bae will automatically process your monthly subscription fee in the next billing cycle.  Kantha Bae will continue to automatically process your monthly subscription fee each month at the current monthly subscription rate, until you cancel your subscription.  We explain how to cancel your subscription below at the “cancellation policy.”

Welcome Box: Welcome boxes are limited to 1 per account at the time of your original sign up to the program and will not be issued again. 

Discounts: Please keep in mind with all discounts provided in the program some exclusions and terms may apply. 

General Restrictions on Use: The rights granted to you by these terms will remain in force only for so long as these terms remain in effect.  You may not rent, transfer, assign, commercially exploit, resell, or sublicense access to this service to any third-party.  You may use the services only for your personal, non-commercial purposes. You further agree not to combine or integrate the services with hardware, software, or other technology or materials not provided by us.  You may not decompile, disassemble, reverse engineer or otherwise attempt to obtain or perceive the source code from while any component of the site and services is compiled and interpreted, and nothing in these terms should be interpreted as granting you any right to obtain or use source code.  Except as expressly stated herein, no part of the site or services may be copied, reproduced, redistributed, republished, downloaded, displayed, posted or transmitted in any form or by any means.  You agree to not use the site or services to:  (a)  violate any local, state, national, or international law; (b)  stalk, harass, or harm another individual; c)  collect or store personal data about other users; (d)  impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or (e)  interfere with or disrupt the services or servers of networks connected to the services, or disobey any requirements, procedures, policies or regulations of networks connected to the servers.

Return Policy:  There are absolutely no returns provided for this subscription service.

Refund Policy:  We understand sometimes you can forget to cancel so for that we have a short grace period to request a refund. You have 24 hours from the time the membership was charged to your card to request a refund. PLEASE NOTE: This is only applicable if you have not used any of your perks during the 24 hour period.

If it exceeds 24 hours or you have taken advantage of any perks such as your code, free shipping on an order(s) or birthday present during that time please understand that we cannot under any circumstances issue a refund.  

Our 24 hour grace period is the only exception to refunds at this time. You can always cancel your membership at any time, but after 24 hours or taking advantage of your perks you will not be eligible for reimbursement. 

If you are not eligible for a refund your membership will continue to be active until its renewal date, when the cancellation takes effect.

Cancellation Policy:  You can cancel a subscription at any time. Please cancel using our online service by 5:00 PM CST the day before your billing date if you do not wish to receive that month’s service.  If you wish to email, please contact us at support@kanthabae.com at least three business days prior to your subscriptions auto-renewal date.

Subscription benefits on other Kantha Bae sales outlets: All Kismet Club Subscription benefits are only applicable to our ONLINE STORE. Kismet Club discounts, shipping benefits, gift cards and any other subscription benefits are NOT applicable to our retail store, live sale platforms, live from the retail experience, or wholesale. 

Additional questions or concerns: For anything additional please reach out to us at support@kanthabae.com and we will be happy to assist. Our customer support hours are Monday - Friday from 9a - 5p EDT. Please allow up to 72 business hours for our customer support team to respond to any requests.