We offer world-wide shipping, and we love our international customers! Here is a little FAQ for our customers abroad!
Kantha Bae is not responsible for any customs fees charged. We know that customs fees can hurt, but we want to look after you, friends, and make your shopping experience the best it can be! We have a "discounts" page, where you can find codes to help you save some dollars on the front end of your purchase, to help compensate for any fees when it arrives to you. We also would love to offer you one-time free international shipping with code KBGLOBAL.
Please be aware that we cannot control customs delays and it can take some extra time for international orders to reach their destination.
Unfortunately, Kantha Bae is not responsible for lost or stolen packages. Once it leaves our hands, there is very little we can do. We are unable to reimburse or resend product, unless the package gets returned to us.
We are unable to combine orders placed separately. Although Kantha Bae is not responsible for any customs fees charged, one of our shoppers from the UK shared her workaround that you may be interested in if you are placing multiple orders! There are US shipping companies that consolidate packages to be sent abroad. They provide you a US postal address and will store your packages there until you are ready for them to be consolidated and mailed in smaller packaging! You can declare the value of the package and choose shipping speed. Google "Stackry" or other similar companies. You may find that this is a great solution for your multiple KB orders!
We are excited to have established some amazing partnerships in our new OH line of products! Some of these items, however, do ship separately from a different location. If this is the case, it will be noted in the listing of the item. Please be aware that shipping times may vary and this may effect your customs fees, as well.
We hope this helps, friends! As always, reach out to email@example.com with any other questions you may have! We are happy to help.