Kismet Club

There are 2 options to choose from when subscribing to the Kismet Club:

1: Month-to-month flexible agreement for $24.99/mo. No contracts here! 
2: Year agreement paid all at once for 10% off the membership price… $270/year

Perks you receive monthly

- A 15% off code (1x use for the month) provided monthly to spend however you please in our online shop!

- Free shipping ALWAYS for domestic and discounted shipping for international

Perks you receive yearly

- A yearly birthday present valued at up to $100

- A special 20% off thank you discount when you’ve been a member consistently for 3mo! 

- A special 30% off thank you discount when you’ve been a member consistently for 6mo!  

- A special 40% off thank you discount when you’ve consistently been a member for 12mo!

A welcome gift valued at $50

Occasional perks throughout your membership 

- Small exclusive launches

- Exclusive discounts

The big question we all want to know when signing up for a subscription, so let’s break down your perks vs your membership costs! 

- Monthly membership is $24.99/mo and yearly membership is $270/yr. 

-Your monthly discount is 15% which could save you up to the cost of your monthly membership fee depending on what you snag! -

Your welcome box is valued at $50.-

Your birthday gift is valued at up to $100.

-Average shipping costs without Kismet Club are between $5-$13 per domestic order and you will always get free shipping within the U.S. 

-Average shipping for international friends without Kismet Club can be anywhere between $20-$100 with our discounted rates you’re going to save 20% on every order’s shipping cost. We have the breakdown about our international discounted ship rates for you below! 

- Special THANK you discount on months 3, 6 and 12 of consistently being a member. Consistently meaning being signed up with no cancellations for 3,6 and 12mo. If you cancel in between those times you will start back at the beginning for your loyalty discounts! 

- 3mo 20% off 

- 6mo 30% off 

- 12mo 40% off

- Please keep in mind, as with all discounts some exclusions could possibly apply! 

So overall it depends on if you are an occasional shopper with KB or someone who shops on the regular! If you’re someone shopping 3+ times a month with Kantha Bae this is really going to be a great bang for your buck and save you a lot of money + spoil you with extra perks! 

When checking out if you choose to do so through ShopPay then you will need to ENSURE you are signing up to Kismet Club with the same email that is linked to your ShopPay account, or otherwise it will confuse the system.

If you don't receive your welcome or birthday email within 24 hours please email support@kanthabae.com so we can peek at it for you! Before you reach out ensure to peek at your "Spam" and "Promotions" folders and search for "Kismet Club" and/or "Birthday" in your inbox to ensure it isn't hiding anywhere strange!

No, welcome gifts are only a one time thing but you will get a special discount each year that you’ve consistently been a member to say THANK YOU and still ensure you’re getting some extra love! 

As an international customer you will save 20% on your shipping costs for every order.

Your subscription renews 1 month (or year) from the day of your sign up! And will continue renewing until you cancel it.

It’s possible for both of these! This program right now is in a pilot stage. So it is possible to see program shifts and changes. 

If you have signed up for a year membership you are locked into those perks until your membership ends.

Your monthly discount perks will renew on or near the date of your original sign up day, monthly.

This unique promo code will be emailed to you each month and it will be valid for up to 30 days before expiring, and replaced by a new monthly discount code (assuming your Kismet membership remains active)

As a note, please make sure you’re logged in with the email that you signed up for the Kismet Club under in order to ensure your unique Kismet discount code works properly.

For quality assurance purposes, welcome packages will begin fufillment after five concurrent days of active membership.

Once your welcome gift has been fufilled it will take between 7-14 days from the date of sign up!

If you have not received it within 20 business days just shoot us an email and we’ll be happy to check… support@kanthabae.com.

You will get an email on your birthday with instructions on how to claim your birthday gift, valued up to $100.

You need to sign up no later than 24 hours before your birthday to be able to take advantage of your Kismet Club birthday gift. When signing up the day of the system doesn't always catch up in time to send out an email for your special day!

You can manage your subscription at any time via your online account! You can access this account by clicking the "person" icon at the top of the page, signing into the account your Kismet Club membership is under and then clicking manage memberships.

If you wish to cancel your subscription please do so by at least 5p the day before it is set for renewal. If you are experiencing difficulties and need to email in order to cancel please do so 3 days before your subscription is set for renewal.

You can upgrade your subscription to a yearly rate at any time via your account online, however annual memberships cannot be downgraded or cancelled in progress and will need to be edited during next annual billing cycle.

We understand sometimes you can forget to cancel so for that we have a short grace period to request a refund. You have 24 hours from the time the membership was charged to your card to request a refund. PLEASE NOTE: This is only applicable if you have not used any of your perks during the 24 hour period.

If it exceeds 24 hours or you have taken advantage of any perks such as your code, free shipping on an order(s) or birthday present during that time please understand that we cannot under any circumstances issue a refund.  

Our 24 hour grace period is the only exception to refunds at this time. You can always cancel your membership at any time, but after 24 hours or taking advantage of your perks you will not be eligible for reimbursement. 

If you are not eligible for a refund your membership will continue to be active until its renewal date, when the cancellation takes effect. 

Like with month-to-month memberships we understand sometimes you forget to cancel so for that we have a short grace period to request a refund. You have 24 hours from the time the membership was confirmed to request a refund. PLEASE NOTE: This is only applicable if you have not used any of your perks during the 24 hour period.

If it exceeds 24 hours or you have taken advantage of any perks such as your code, free shipping on an order(s) or birthday present during that time please understand that we cannot under any circumstances issue a refund.  

Our 24 hour grace period is the only exception to refunds at this time. You can always cancel your membership at any time, but after 24 hours or taking advantage of your perks you will not be eligible for reimbursement. 

If you are not eligible for a refund your membership will continue to be active until its renewal date, when the cancellation takes effect.

We always love gathering feedback from our community and you can submit yours at any time via our feedback form here. 

Please note, we do not send email replies addressing the feedback provided but know that every time a submission is made our team carefully reviews it and truly takes your feedback into consideration as we continue to walk this journey as a small biz.

For sure, they are available to read at any time here!